Lesson learned this week: Wilco tickets may be impossible to get, however hard you may try. Because you may have two people working the web and one person working the phone. But even if you get through on tickets.com web site, your credit card may fail to be authorized. And you may watch. Helpelessly. As it tells you how many seconds you have remaining to complete your transaction. And you may type your credit card number into the system over and over, with trembling fingers. And you may stare at the expiration date and try to translate 07/05 into January 2005. And you may correct that. And it may not help. And you may realize that you are not going to the concert.

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